We love what we do. Now your team will too.
A structured, progressive training and support program built specifically for site staff in their first year and beyond. Three 12-week sessions. Weekly one-hour live group training. Open office hours with a THC compliance expert for real-time support on situations trainees are navigating at their properties.
Registration is Currently Closed.
The Problem With Traditional Training
New site staff in affordable housing are overwhelmed from day one. Compliance activities slip, paperwork falls behind, filings get missed, and noncompliance surfaces at the worst possible time, all while everything else on the property is competing for attention.
Offices are left vacant because staff aren't staying. A two-day workshop helps but doesn't follow them back to the property when a real situation comes up weeks later. On-demand training has the same limitation, it cannot replace the experience of working through a real situation with someone who knows the industry firsthand.
Towne Academy is built for…
A structured, progressive training and support program built specifically for site staff in their first year and beyond. Three 12-week sessions. Weekly one-hour live group training. Open office hours with a THC compliance expert for real-time support on situations trainees are navigating at their properties.
Who
Small sessions of 6-15 trainees (ideally from multiple management agents/companies).
Where
Online, with the option for companies to host in-person sessions at their location.
When
Weekly one-hour live group training session. Open office hours: trainees schedule 30-minute appointments one time per week. New sessions form monthly based on availability
Why
A new hire can be enrolled within weeks of their start date.
Four Program Specific Courses Offered in Part II and III of Training:
Track A: LIHTC and HOME
Track B: Local Programs (e.g. 4d, HTF)
Track C: HUD Programs
Track D: Combo
Program Structure
Part I - Universal Foundation
Compliance fundamentals applicable across all affordable housing programs. All trainees together regardless of property type.
Held remotely
Part II - Program Specific
More complex situations with an expert partner. Trainees move into the track that matches their property type. *must complete Part I first
Held remotely
Track A : 9-10am Track C: 1-2pm
Track B: 10:30-11:30am Track D: 2:30-3:30pm
Part III - Program Specific
Reinforcement of previous training. Collaborative, building together to prepare trainees for more advanced roles in affordable housing. *must complete parts I and II first
Held remotely
Track A : 9-10am Track C: 1-2pm
Track B: 10:30-11:30am Track D: 2:30-3:30pm
Bundle All Three Parts
Part I - Compliance fundamentals applicable across all affordable housing programs. All trainees together regardless of property type.
Part II*- More complex situations with an expert partner. Trainees move into the track that matches their property type.
Part III* - Reinforcement of previous training. Collaborative, building together to prepare trainees for more advanced roles in affordable housing.
*Parts II & III are program specific, you will select one of four different program paths. II & III are required to have the same program path.
Every Tuesday from October 13th - July 20th, 2027 from 9-10am
Explore Other Services
Strategic Leadership
Expert Project Management will to ensure successful project execution, along with guidance on policy and procedures to maintain operational efficiency. Our operational solutions optimize workflows, and our comprehensive applications support resolves any software-related issues, ensuring seamless operations. Additionally, we collaborate closely with your team to drive continuous improvements and ensure long-term success.
Program Compliance
With a full range of housing compliance services, including certification processing, we ensure all documentation is accurate and timely. We assist with household qualifications, verify tenant eligibility, and perform detailed audits to ensure compliance. Our services also cover MORs (management and occupancy reviews), voucher management, and accurate billing. We streamline the compliance process, minimizing risks and ensuring program adherence.
Operations Training
Tailored training syllabi and program creation assist your team in meeting specific needs. Our train the trainer approach equips leaders with the skills to teach effectively, while interactive trainings engage participants for a more impactful learning experience. Additionally, we ensure that all training materials are adaptable, providing ongoing support to reinforce knowledge and enhance skill development.
